Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a SugarCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.
#2516 - Analytics Reporting Tool Trial | Can't Install
I just downloaded the trial for Analytics Reporting Tool. When I try to install the package, I get a blank page with only this line of text:
Including: cache/upgrades/temp/C473.tmp/scripts/pre_install.php
I am running SugarCRM CE Version 6.5.20 (Build 1001) with Google Chrome Version 53.0.2785.116
I am also the network administrator so it shouldn't be a permissions issue.
I have tried this installation from my desktop as well as our server that hosts SugarCRM.
Please let me know if you need any additional information.
Thank you in advance!
-Vanessa
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"i need to cancel my free trial. and restart it when the DEV environment is more secure" - rogerl
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10 years ago
Thank you for contacting us, Vanessa!
Please, temporary, add to your config.php or config_overwrite.php file string "error_reporting(E_ALL);" and "ini_set("display_errors",1);", when you install module. If there shows something like "Fatal error", then, please send us screenshot or copy of this messages.
Best Regards, IT Sapiens Team
10 years ago
Thank you for your quick response! Unfortunately, I cannot attach a screenshot because the image button requires a URL. Here is the error:
Including: cache/upgrades/temp/40CE.tmp/scripts/pre-install.php
Notice: Trying to get property of non-object in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\cache\upgrades\temp\40CE.tmp\scripts\pre-install.php on line 331
Fatal error: call to undefined function mysql_error() in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\cache\upgrades\temp\40CE.tmp\scripts\pre-Install.php on line 162.
Thanks again!
10 years ago
Dear Vanessa,
We have sent an e-mail to your e-mail address (from our team member: kristaps.babris@itsapiens.eu )
It is easyer to send files and screenshots via e-mail ;).
Best Regards, IT Sapiens Team