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Fanatically Zen with Sugar and Zendesk

by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarAI. Created by Fanatical Labs, 2023 Sugar Partner Award Winner.

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#4850 - Can the Zendesk Plugin link two Zendesk accounts

Closed General Question created by Verified Purchase 2 years ago
We have been using the Fantatical Zendesk add-ons for several years. It currently is linked to one Zendesk account. Another sales team opened a second Zendesk account. Is it possible to link both Zendesk accounts to our production Sugar instance or should we push to merge the two Zendesk accounts into one Zendesk account.

  1. SHelms member avatar

    Verified Purchase

    2 years ago

    You can close this case. I found my answer in the following FAQ.
    Mutiple Zendesk Instances

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      2 years ago

      Glad to hear! Let us know if you have any further questions.

      Best, Heidi

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  • SugarAI Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 26.1, 25.2, 25.1, 14.2, 14.1, 14.0, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 6.7, 6.5
Rating

  • "We can integrate Sugar and Zendesk with this integration. It even works with Sugar Community edition 6.5. Their support engineer is awesome and went t..." - Increments

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