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#4450 - Unable to use a combination of OR and AND in my sync filter
Hello,
It seems I am unable to use a combination of OR and AND in my Sync filters for Leads. When I try to change the setting, it automatically resets all options to that selection. Please see screenshot.
Thank you,
Tanja
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"SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."
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5 years ago
Hi Tanja,
Thanks for reaching out. You are correct that you aren't able to use a combination of AND/OR in these filters. This is because we aren't able to group the conditionals within these filters. If you have a more complex way to determine who should sync to Mailchimp that filters aren't able to accommodate, we recommend using the SQL query option. More information about this feature can be found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021364091-Custom-SQL-Guide
Please let me know if you have any further questions.
Best, Heidi