SugarAI is currently reviewing our Marketplace strategy and submission process. During this time, we are temporarily pausing new Marketplace partner and add-on submissions.
We appreciate your patience as we work to ensure the Marketplace continues to provide a strong and relevant experience for our customers and partners. For questions, contact marketplace@sugarai.com.
Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarAI and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
Happy to help. To confirm, it sounds like you've set up a Target List to sync to Mailchimp, but you're not seeing contacts in Mailchimp, is that correct? Can you tell me how you currently have your lists set up to sync? For example, are you syncing all contacts or just specific ones? You can check your sync settings in your Sync Settings (Step 3 of the directions below):
Additionally, can you send a screenshot of what appears within your Health Status page? I responded to the email you sent as well, so you can include the screenshot as a reply to that email so I can take a closer look.
"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
6 years ago
Happy to help. To confirm, it sounds like you've set up a Target List to sync to Mailchimp, but you're not seeing contacts in Mailchimp, is that correct? Can you tell me how you currently have your lists set up to sync? For example, are you syncing all contacts or just specific ones? You can check your sync settings in your Sync Settings (Step 3 of the directions below):
https://fanaticallabs.zendesk.com/hc/en-us/articles/360020771271-How-do-I-sync-a-Target-list-
Additionally, can you send a screenshot of what appears within your Health Status page? I responded to the email you sent as well, so you can include the screenshot as a reply to that email so I can take a closer look.
Thanks, Heidi