Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarAI and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#2887 - Synchronization between Mailchimp and Sugar is no longer possible
Maybe you can help me in this matter. If I run the health status in SugarCRM, I will not see any errors and it seems to work. However, we currently have the problem that the synchronization between Sugar and Mailchimp is apparently executed, but actually no new contact is imported into the mailing list of Mailchimp. Have you ever worked on similar problems? Unfortunately I can not say whether the problem lies with Mailchimp, Sugarchimp or SugarCRM.
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9 years ago
Hello,
I'm happy to help look into this closer. With syncing issues such as this, it is typically quicker if we can get on a support call and go through it together. You can schedule a call here: Schedule a Support Call
Let me know if you cannot find a time that works for you, and I will guide you through the first couple troubleshooting steps.
Thanks, Jon