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SugarChimp

by Fanatical Labs

Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarAI and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.

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#2538 - Cannot upgrade to SugarChimp

Closed Bug? created by GDT Technology Verified Purchase 10 years ago
Hi, This is a follow up to ticket [#2199 - Unable to upgrade SugarChimp from 7.5.5a to 7.5.9 / 7.7.1](https://www.sugaroutfitters.com/support/SugarChimp/2199). Since that ticket was raised, we have upgraded our SugarCRM version. We tried to upgrade to [SugarChimp 7.7.4](https://www.sugaroutfitters.com/download/4367), but experienced the same result as last time. I have further details to help your investigation, including logs and screenshots, but would prefer not to share them in a publicly-visible ticket such as this. Please advise on how we can progress the SugarChimp upgrade. Kind regards, Warwick Allen

  1. fanatical_jon member avatar

    Jon S Provider

    10 years ago

    Hello Warwick,

    I'm sorry for the trouble. You can send your further details in email to support@sugarchimp.com. I'll let you know where to go from there.

    Thanks, Jon

  2. shaunmccauley member avatar

    GDT Technology Verified Purchase

    10 years ago

    Hi Jon,

    I've emailed the logs, etc, through.

    Thanks, Warwick

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    10 years ago

    I've received the email communication and have reached back out. It seems to be permissions related. Let me know if you've been able to get it working from the email responses. Cheers!

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    9 years ago

    I'm going to go ahead and close this case out. Let me know if you have anything else we can help with.

    Cheers!

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