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#1648 - Error uploading files
Hi,
Could you please provide support relating to uploading the zip file into Sugar?
thanks
Kathy
11 years ago
Hey Kathy,
I'm glad to help you get setup with SugarChimp. This link provides a step by step walk-through: Installation Walk-Through
If you would let me know where the installation is getting hung up I can give you more details for that step. The file you download at: orders should be a .zip file. It needs to stay as a .zip file in order for Sugar to upload it. Some browsers automatically unzip the file, so I would try and download the file via a different browser. Let me know how it goes, I'm glad to answer any more questions.
11 years ago
Thank you. Using an alternative browser solved the issue. Kathy
11 years ago
That's great. Don't hesitate to let us know if you have any more issues!