Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarAI and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1589 - Mail chimp activity & ratings not flowing back to sugar
We have the professional version and are not receiving information back from Mailchimp.
Looking at the API calls in Mailchimp there is error listed of (508) Invalid_URL. We have checked the URL and the heath page says everything is ok. Any assistance appreciated.
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"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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11 years ago
Hello, I can help with this.
I'm showing on our side that your trial was cancelled on August 10th, so the integration is not working because of that. If you're still wanting to use the product, I would suggest starting a new trial here and you will be provided with a new license key: https://www.sugaroutfitters.com/addons/SugarChimp/pricing
Regarding the 508 errors in MailChimp, these can be ignored. This error happens when a webhook is attempted to be added to a MailChimp list but the webhook that is trying to be added already exists. It should really be more of a warning.
Let me know if you need any help getting a new trial started. Thanks!
11 years ago
Hey,
I noticed that you haven't started a new trial yet, so I'm going to go ahead and close this case down for now. If you've got any more questions about the product before you start a new trial, don't hesitate to ask! Thanks.