SugarAI is currently reviewing our Marketplace strategy and submission process. During this time, we are temporarily pausing new Marketplace partner and add-on submissions.

We appreciate your patience as we work to ensure the Marketplace continues to provide a strong and relevant experience for our customers and partners. For questions, contact marketplace@sugarai.com.

Freshdesk Integration with SugarCRM

by Dreamer Technologies

Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.

Includes a 30 day guarantee
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Installation Guide

Please Follow the below Steps for Installation of the addon.

  1. Goto ADMINISTRATION Panel and click on Module Loader. mod_loader.png

  2. Choose the addon Zip file for installation and click on upload. Upload.png

  3. After File is uploaded, Click on Install. Install.png
  4. Please read SLA before continue.
  5. Click on Accept and commit. License.png
  6. The last step, Please be a check that addon installed successfully. sucess_install.png

Now, Goto Admin Guide for further configuration. In case found any problem while installation please email us at info@dreamertechs.com

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  • SugarAI Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Compatible Versions
  • 26.1, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.6, 6.5, 6.4, 6.3, 6.2, 6.1, 6.0

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