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#3228 - blank fields
all of the sudden my users cannot see any of the fields in the lead module that are assigned to a particular security group
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"It is not working. Below error is coming. "Specified directory '' for zip file 'upload://6.5.24_SecuritySuite_v3.1.12.zip' extraction does not exist."" - MaxMobility
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8 years ago
Anything recently change either in your CRM or on the server? Could file permissions got out of line? Is there a custom layout for that security group?
8 years ago
correction they can see edit fields, but not detail.
8 years ago
I went ahead and unchecked sync to detailview in studio within that layout save & deployed then rechecked it and it now works.
8 years ago
Interesting. I wonder how it even got to needing that, but at least you have a solution. Going to close this out for now, but feel free to follow up if it pops up again. Haven't heard of an issue like this before.