SugarAI is currently reviewing our Marketplace strategy and submission process. During this time, we are temporarily pausing new Marketplace partner and add-on submissions.

We appreciate your patience as we work to ensure the Marketplace continues to provide a strong and relevant experience for our customers and partners. For questions, contact marketplace@sugarai.com.

RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#4249 - New User Not Able to Connect

Closed Bug? created by merhart1 7 years ago
Got to the installation part of the process where you give permission to rt gsync in google. Nothing happened after that. Contact me at merhart@dynatronsoftware.com

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    7 years ago

    Hi,

    Thanks for reaching out.

    As per the information you provided, following may be the reasons:

    • The user is not enabled for RT Gsync.
    • Schedulers of GSync- Calendar, GSync- Contacts , GSync- Drive and GSync- Tasks are inactive.
    • If they have Active status then some other scheduler is stuck in running therefore above mentioned schedulers are not running.
    • If these schedulers are Active and running after set interval then check the last successful run time. It may have never run successfully.

    If above mentioned are not the reasons then kindly email your SSH credentials at support@rolustech.com to look into the issue.

    You can find our User Guide using this link.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • SugarAI Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

  • "Been trying to get this to work for two weeks. Very little support. I hope it works but to this day, it does not." - meyerwells

    Read More Reviews

Other Add-Ons of interest

Upsert Engage for Microsoft Teams

Upsert Engage for Microsoft Teams Logo
FEATURED
Connect Microsoft Teams with SugarAI to send messages, manage channels, review meeting transcripts and recordings, and schedule meetings right from Sugar. Upgrade to include the Call Center add-on for...

SugarBPM Process Management - Added Filters

SugarBPM Process Management - Added Filters Logo
FEATURED
Improves the experience of working with SugarBPM and the 'Process Management' Admin page by added List View filter options.

Xero Integration for Sugar by Faye

Xero Integration for Sugar by Faye Logo
FEATURED
Our Sugar Xero Integration by Faye allows users to automate critical processes, reduces the duplication of efforts, and maintains data integrity across sales, CRM, and accounting functions.
Integrations Productivity google gmail google apps SugarCRM Sugar7 RTGSync gsync RT GSync rt Rolustech sync Gdrive calendar sync contacts sync sugar 8 Sugar 9 Sugar9 google calendar google drive google contacts drive sync Email Archive SuiteCRM Suite Intelligent Account Management